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Refurbished Phones vs. Re-used Phones (Genuine Used)
| Feature | Refurbished Phones | Re-used Phones (Genuine Used) |
|---|---|---|
| Condition | Repaired and restored to working condition | Pre-owned, but never repaired or tampered with |
| Parts | May include replaced parts (battery, display, etc.) | All original company-fitted parts |
| Opened/Unopened | Usually opened for repairs | Completely unopened – factory-sealed hardware |
| Repairs Done | Yes – may have undergone minor or major repairs | No repairs – 100% original state |
| Software Reset | Often factory reset and reinstalled | May retain original software, reset only for privacy |
| Looks Like | May look like new externally after polishing | May have minor cosmetic wear, but truly original |
| Performance Guarantee | Depends on refurbisher's quality | Performance as per original manufacturer specs |
| Price Point | Generally cheaper, but quality can vary | Slightly higher, but value-for-money due to originality |
| Warranty | Often provided by refurbisher | May or may not include warranty; depends on seller |
| Trust Factor | Depends on refurbishing quality & transparency | High – as it’s untouched, with original company build |
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Condition Explained
Resell phones come in 3 variants – Open Box, Superb, Good, Fair. Still puzzled? Check out explanatory videos to learn more.
FAQ's
Are open box phones as good as new?
Absolutely! Open box phones are rigorously inspected and tested to ensure they meet the same high standards as new phones. While they may have minor signs of handling, their functionality and performance are on par with brand-new devices.
How are open box phones different from resell phones?
Open box phones are generally returned devices that have not been heavily used, while resell phones have been repaired or upgraded to restore them to a like-new condition. Both options offer savings, but open box phones typically show fewer signs of use.
Do open box phones come with a warranty?
Yes, most open box phones come with a manufacturer's warranty similar to new phones. Be sure to check the specific warranty details before purchasing to understand your coverage.
Are there any additional costs with open box phones?
Usually, there are no hidden costs beyond the purchase price. However, it's wise to verify any potential additional fees or charges related to the purchase or warranty services.
What Should i do if i Have Issues with my phone?
If you're facing any issues with your phone, just reach out to us ! You can contact our support team: Call/WhatsApp - +91 91234 56789
